29 Aug 2014

Where and how Diet Chef delivers

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In Britain, we work with courier partner UK Mail to get your hampers delivered to you safely and promptly. For deliveries to the Republic of Ireland and the Channel Islands, our courier partner is DHL.

26 Aug 2014

Meet Margaret...a true inspiration!

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"Life is restarting at 60!"

Margaret Shynn took home the overall winner title in our 2014 Inspiration Competition, back in March. She lost a total of 63 lbs on Diet Chef and looks great for it!

25 Aug 2014

Are you all set for shedtember?

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If you read our blog regularly, you may have noticed that we posted an article a little while ago about our partnership with shedtember – a weight loss fundraiser, launching this September.

21 Aug 2014

Frequently Asked Questions...things you've told us you want to know!

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This blog looks at some of the questions that crop up often on social media. We do have a Frequently Asked Questions page on our website, with lots of useful information – so that’s always a good place to start if you are unsure of anything. However, listed below are some additional questions we get asked a lot, along with brief answers.

20 Aug 2014

How Diet Chef works infographic

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People often contact us on social media, asking how Diet Chef works. The best way to find that out, is probably by visiting our website and having a good look around...we would suggest making sure you check out the FAQ's and Terms & conditions, as well as all the tabs in the main menu, along the top of the website.

However, to help give you a quick and easy overview of how our meal plan works, we have pulled together this below infographic. You're welcome! ;) 

You may also want to... 


15 Aug 2014

Why Diet Chef isn't a fad diet for lazy people...

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We sometimes get asked on social media if Diet Chef isn't just another fad diet for lazy people. Our answer to that is always an emphatic NO!

However, it can be difficult to offer a meaningful response in a 140-character tweet, or brief Facebook comment, so we thought we'd write a blog to explain how Diet Chef can help, and why we don't think our customers are lazy.

Why don't people just eat less and make their own food? 

There are any number of reasons why people struggle with their weight – and in our experience it very rarely comes down to laziness.

Over-eating can often be attributed to emotional / psychological issues, lifelong habits, or a lack of knowledge about what constitutes a healthy, balanced diet and a reasonable portion size.

We also know from the feedback we get that many of our customers lack the time, kitchen confidence or motivation and willpower, when it comes to devising and executing a healthy eating plan.

Losing weight can be a daunting task… 

For many, breaking bad eating habits and changing their relationship with food is a huge, daunting task.

If you feel able to take the challenge on your own, teach yourself to eat better, and stick to a self-devised, healthy eating and exercise regime, then that's great! Well done, you!

However, there are lots of people out there who need a little bit of additional structure and support to get started. If you've tried all kinds of diets and exercise, but not managed to stick with anything or keep your weight in check long term, being told to "just eat less and work out more" isn't helpful.

That's where Diet Chef comes in.

Diet Chef can help get you started… 

Diet Chef can give people who are losing the battle against the budge the initial support and confidence boost they need, by making weight loss as easy as possible. We also remove some of the exposure to bad food temptations, like the "naughty aisles" in the supermarket.

Our meal plan is designed to facilitate a healthy, sustainable weight loss of 1-2 lbs per week, in line with UK Government guidelines. Our customers get to enjoy a range of proper, tasty and filling meals, whilst learning what a balanced diet and normal portion sizes look like.

What you can learn from Diet Chef… 

  • Diet Chef helps customers by teaching them portion control and getting them used to eating regular, smaller meals.
  • The meal plan helps customers gain a better understanding of what a healthy balanced diet is, taking an "everything in moderation" approach to food.  
  • We encourage customers to incorporate more vegetables and fruit in their everyday diet.
  • Diet Chef can also help improve customers' knowledge of high and low calorie foods and healthier alternatives, through the plan itself and the calorie guide

Convenience is king 

The convenience element of Diet Chef can be a great help to people who are not skilled cooks, who have full on daily schedules, or who are struggling with their motivation.

By removing the need to think about food, plan meals and calorie count non-stop, Diet Chef allows customers to start losing weight and improve their eating habits, while minimising the initial struggle and off-putting preparations.

Our customers often tell us that once they start losing a bit of weight, they are inspired to learn more about healthy eating and gain the confidence and energy to exercise more.

Healthy, balanced diet with real food 

Our philosophy is that the best way to lose weight is to eat real food and proper meals. We don't think you have to deny yourself the food you love – just learn to eat less of the bad stuff and more of the good stuff.

Sure, there are some foods on our menus that might not seem 'healthy' at first glance. "A chocolate cookie for breakfast?!", I hear you gasp! Well yes, if eaten as part of a balanced, calorie controlled diet, with lots of fresh greens added during the day, you can enjoy the occasional vanilla protein bar, strawberry milkshake or pack of pretzels, and still stay healthy.

Of course, we do also have lots of "less treaty" options on the menus, if you prefer.

Can ready-made meals really be healthy? 

People occasionally express concern about the fact that our food has a long shelf-life and doesn't need to be refrigerated.

This is down to the process by which our meals are cooked. The French call it 'sous vide' – meaning 'under vacuum' – whereby food is vacuum sealed and cooked in water over a long period of time. It is becoming increasingly common (and quite talked-about) in the UK, but we have been using a very similar process for years.

Our meals are sealed within their packaging then pressure cooked, which means that the food retains its natural juices and nutritional goodness, without the need for excessive preservatives.

Healthy and practical!

If you liked this blog post, you might also want to…

Check out our customer success stories.
Have a look at our online menus.
Find us on Facebook, Twitter, Google+, Instagram, Pinterest and YouTube.
Download our Diet Guide.
Download our Calorie Guide.


12 Aug 2014

Not losing weight? Here are some things to consider…

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Every so often, we hear from a customer who isn't having as much weight loss success on Diet Chef as they would like.

We do appreciate that it can be frustrating when the scales stand still, or progress is slow, but the weight loss journey can be a bit of a roller coaster ride, even for the most dedicated among us. If you are struggling to shift the pounds, or have reached a plateau, here are a few things for you to consider.

You might be doing better than you think! 

Firstly, remember that it’s a marathon, not a sprint, and dropping large numbers on the scales every week isn't necessarily the best way for you to lose weight. UK Government guidelines recommend losing 1-2 lbs (roughly 0.5-1 kg) a week, for safe, sustainable weight loss. So if you are 4 pounds (just over 1.8 kg) lighter at the end of a 4 week hamper, you are not doing badly.

Be patient… 

Everyone is different and for some people it can take a bit longer to get going. It's also completely normal to have the occasional blip, even when you are being good! Don’t be disheartened by other people losing 4-5 lbs – congratulate them and try to see it as a motivator for yourself!

…and persistent!  

Stick with the plan! Don’t use a week or two of disappointing results as an excuse to veer off diet and fall back into old, bad food habits. If you follow the meal plan, there is no reason why you shouldn't achieve some great results in the long run!

Use our BMI Calculator to find out your daily calorie allowance

Make sure you fill in the 'Free Profile and BMI Calculator' on our website homepage. When you enter your details and submit, a pop-up box will appear with a report, which details how many calories per day we recommend you have in order to achieve safe, sustainable weight loss. This report will also be emailed to you within 24 hours.

Stick to your daily calorie allowance

Once you know what your daily calorie allowance is, make sure you stick to it. This means trying not to go over your daily calorie limit – but also, ensuring you eat enough! Eating less calories than you are allowed might seem like a good way to lose a few extra pounds, but you may be shooting yourself in the foot if you trick your body into starvation mode and it starts storing fat!

Re-submit your BMI profile regularly

If you started off doing well, but your weight loss has stagnated, consider filling in the BMI Calculator again. Ideally, you should re-submit your details into the BMI Calculator on our homepage for every 7 lbs you lose, because your daily calorie allowance may well change as you get lighter.

Try mixing your fruit, vegetables & extras up!

Feel like you are doing everything right, but the pounds are clinging on stubbornly anyway? Perhaps try reviewing which fruit, vegetables and extra foods you are adding to your daily diet and mix things up a little bit? We encourage our customers to have up to five portions of fruit and vegetables each day, but there are some fruits, berries and vegetables that are higher in calories than others. You can use our online Calorie Guide to figure out the best options for you.

Move around more

The Diet Chef meal plan should be enough to help you lose weight. That said, exercise is undoubtedly good for you, and if you are not getting the weight loss results you were hoping for, moving about more could help. This could be anything from hitting the gym, doing exercise classes, or regular jogs, to going for a lunchtime walk, taking the steps instead of the lift / escalators, or cycling to the local shop, rather than driving.

Ask Team Diet Chef!

Make the most of your fellow dieters! If you want support, tips or input, why not visit our social media pages, like our Facebook and Twitter pages, and interact with other members of "Team Diet Chef"?  We get lots of comments, tips, serving suggestions and feedback from customers on our social media pages, so get chatting! We also have private online forums for our customers only, on our website. Our Customer Services Team can give you access to these.

Is Diet Chef suitable for you?

Whether you have a few pounds to lose, or several stone, Diet Chef can help. However – and this may be stating the obvious – our meal plan is designed to help overweight people slim down. If you are already within a healthy weight range, losing weight can be more difficult, and may not be good for you. The Free Profile and BMI Calculator on our website homepage will tell you if Diet Chef is suitable for you. Please also note that we do not recommend that women who are pregnant or breastfeeding reduce their calorie intake; if that's you, please consult your midwife, GP or other health professional and get their advice before starting a diet.

Did you know that we have a 21 day money back guarantee?

If, for whatever reason, you find that the diet just isn't for you, you have the option to cancel within 21 days of receiving your first hamper and get a full refund on the subscription you have paid. The only expense you will have to cover if you invoke the money back guarantee is the cost of sending the remaining food back to us. You would normally arrange this yourself, via a courier service of your choice (usually around £10-£20), or we can arrange for our courier partner to pick up what’s left of your hamper.

We’re here to help!

We hope you found this blog post helpful. If you have any questions, or want to discuss anything with us, please don’t hesitate to contact our Customer Services Team. You can chat with them live online Monday-Friday, using our web chat tool, LiveHelp. Alternatively, you can call, email or write us – go to the ‘Contact us’ page on our website for all the details.

You may also want to…

Find us on Facebook, Twitter, Instagram, Pinterest, Google+ and YouTube.
Download the Diet Guide.
Download the Calorie Guide.
Calculate your BMI and daily, recommended calorie allowance.
Check out some of our customer success stories.


5 Aug 2014

Sign up for shedtember!

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What is shedtember?

September 2014 sees the launch of shedtember – a fundraiser that we at Diet Chef have partnered with, which will take place every September to encourage people to lose weight, while raising money for charity, including Diabetes UK.

4 Aug 2014

Chat with us on QVC this Friday!

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Calling all QVC Diet Chef customers!

We're looking for people who are currently (or have recently been) enjoying the 20-day QVC Diet Chef hamper, to call in during one or both of our live shows on QVC this Friday, 8th August, and have a chat with the presenters!