9 Dec 2014

Got questions? Get in touch!

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If you have questions about the meal plan or want to discuss anything with us, we are always very happy to help!

Our friendly Customer Services Team is available Monday-Friday, 8am to 6pm, and there are several ways that you can contact us.

You can chat with us online, call, email, post a letter, or seek us out on Facebook and Twitter - we will always do our very best to get back to you promptly, and resolve any issues or complaints you may have to your satisfaction!

Chat with us live online... 

To chat with us live online, use the LiveHelp link in the top right-hand corner of our website. LiveHelp is available Mon-Fri, 8am-6pm.

Call us... 

Prefer to speak with someone on the phone? Call on us on: 0333 103 6000

We're around to answer your call Monday-Friday, 8am-6pm.

Email us... 

You can also send us an email, if that's more convenient.


We will get back to you within one working day.

Write to us... 

Or, if good old fashioned "snail mail" is your chosen method of communication, here's where to post your letter to:

Diet Chef Ltd
Rosewell House
2 Harvest Drive
EH28 8QJ

Get on social media... 

In addition to the above, you can tweet us, or use our Facebook page to post a comment, question, review or direct message.

We monitor these pages seven days per week, and strive to respond within 24 hours. Most often, we will get back to you within a couple of hours. (Please note that we are not always able to check and respond to social media enquiries during the weekends.)

We look forward to hearing from you! 


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